frequently asked questions

Check out the most frequently asked questions on our page. Find out everything here from our contact info to the delivery details.

In how many days will my order arrive?

  • For local Philippines, delivery would take 1 to 2 working days after payment has been received.
  • Outside Philippines, delivery would take about 5 to 7 working days after payment has been received.
  • Email info@nlightenph.com to verify if payment has been received. Nevertheless, you would receive notification via text or email that your order is in the process or/and has been sent.

 

How much is the shipping charge?

  • For orders within the Philippines, delivery charge is just Php150.
  • And for the orders made outside Philippines, shipping charge is around Php3,000 with no minimum order required.

 

How can I be assured you are not a SCAM?

Check out our Proof of Deliveries page. It has daily updates on our deliveries nationwide and outside the country.
You may also follow our twitter page NLighten Cosmetics (@nlightenskinph) for updates regarding our products and deliveries. We post daily shipping and order received confirmation on our page.

Can I purchase directly in your office

  • If you are not yet a distributor, you can’t.
  • After buying a package, you would already have an Authority to Purchase from any of our branches. That means in order to purchase any products at our office, you must first buy any of our product package. In which we will automatically register you as an independent distributor and will have the privilege to buy on site.

How can I become a distributor?

What are the inclusions on the package?

  • Php9,000 worth of products base on options
  • Up to 25% Lifetime discount on all of our products
  • Company ID
  • NWORLD Web Page

 

Are the NLighten products sold on Lazada & Shopee legit?

  • No they are not, Lazada and Shopee are not authorized distributors of NWorld Products. Therefore, to purchase authentic products, order here on our online page.
  • You can only buy legit products from authorized distributors.
  • Buy only authentic NLighten, NHance, NChant and NBody at our Shop Page

 

How can I Contact You?

  • You can email info@nlightenph.com

 

I have a question not in the Frequently Asked Questions Page?

  • Email us at inquiry@nlightenph.com for more inquiries that are not answered here on our Frequently Asked Questions page.